Responsible Gaming at 8l88
8l88 is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. We offer a full suite of player-protection tools — deposit limits, session controls, self-exclusion, and direct access to support — so you always stay in control.
Our Promise
Our Commitment to Responsible Gaming
At 8l88, we believe that gambling should always be a source of entertainment — never a source of stress, financial hardship, or harm. Our responsible gaming framework is built around one core principle: every player deserves a safe and transparent experience.
8l88 operates as a safe and reliable platform for Bangladeshi players who enjoy online cricket betting, casino games, and slots. We take our duty of care seriously. That means building player-protection tools directly into the platform, training our support team to recognise and respond to signs of problem gambling, and making it as easy as possible for any player to set limits, take a break, or exit the platform entirely — without friction or judgement.
Responsible gaming is not an afterthought at 8l88. It is embedded in how we design our platform, how we communicate with players, and how we respond when someone signals that they need help. We do not encourage players to chase losses, and we do not send unsolicited promotional communications to players who have activated responsible gaming tools on their accounts.
This page explains the full range of tools and resources available to you, the warning signs you should watch for in your own gaming behaviour, and where to turn if you — or someone you care about — needs help. All support services are available in English, 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).
Deposit Limits
Set daily, weekly, or monthly deposit caps in BDT directly from your account settings to keep your spending within budget.
Session Time Limits
Define how long you play in a single session. When your limit is reached, 8l88 will notify you and prompt you to take a break.
Self-Exclusion
Temporarily or permanently close your 8l88 account at any time. Self-exclusion takes effect immediately and cannot be reversed during the chosen period.
Loss Limits
Cap the maximum amount you can lose over a set period so that a bad run never escalates beyond what you have decided in advance.
Reality Checks
Receive on-screen reminders at intervals you choose, showing how long you have been playing and how much you have wagered in your current session.
24/7 Support
Our trained support team is available around the clock to assist with any responsible gaming request — no waiting, no judgement.
Legal Requirement
Age Restriction & Verification
8l88 operates a strict 18+ policy. No person under the age of 18 is permitted to register, deposit, or participate in any gambling activity on the platform.
How We Verify Player Age
Every new 8l88 account is subject to a Know Your Customer (KYC) age verification process. Before any withdrawal can be processed, and at any stage deemed necessary by our security team, players may be required to submit one or more of the following identity documents:
- National Identity Card (NID) issued by the Bangladesh Election Commission.
- Valid passport (biographical data page showing date of birth).
- Driving licence issued by the Bangladesh Road Transport Authority (BRTA).
Accounts that cannot be verified as belonging to a person aged 18 or above will be suspended pending verification, and any funds in the account will be frozen until the matter is resolved. 8l88 reserves the right to close any account where age verification cannot be completed satisfactorily.
Protecting Minors
If you share a device with family members — including children or teenagers — we strongly recommend enabling parental control software to prevent underage access to gambling websites. The following third-party tools are widely used and effective:
- Net Nanny — cross-platform parental controls for Android, iOS, Windows, and macOS.
- Qustodio — detailed activity reporting and website blocking for family devices.
- Google Family Link — free parental supervision tools for Android and Chrome devices.
Never share your 8l88 login credentials with anyone, including family members. Your account is personal and your responsibility. Storing your password securely and logging out after each session reduces the risk of unauthorised access by minors.
Account Controls
Player Protection Tools
8l88 gives every registered player a full toolkit to manage their gambling behaviour proactively. All tools are accessible from your account settings or by contacting the support team directly.
Deposit Limits
Set a maximum deposit amount per day, per week, or per month in Bangladeshi Taka (BDT). Once a limit is set, it takes effect immediately. Reducing a limit is instant; increasing a limit requires a mandatory cooling-off period of at least 24 hours before it takes effect, giving you time to reconsider.
Loss Limits
Define the maximum net loss you are willing to accept within a daily, weekly, or monthly window. When this threshold is reached, your account will be temporarily restricted from placing further bets until the period resets. This tool is particularly useful for players who wish to enforce a strict gambling budget.
Session Time Limits
Choose a maximum playing duration per session — from as short as 30 minutes up to several hours. When your session limit is reached, a notification will appear on screen. If you do not respond within a short grace period, your session will be ended automatically. You can also enable a session timer that displays your current playing time continuously while you are logged in.
Reality Check Reminders
Enable regular pop-up reminders at intervals of your choice (every 30, 60, or 90 minutes). Each reminder displays a summary of your current session — time played, amount wagered, and net profit or loss — and asks whether you wish to continue playing. This tool is designed to break the automatic pattern of extended gambling and encourage conscious decision-making.
Time-Out (Short-Term Break)
Take a break from 8l88 for a defined period — 24 hours, 48 hours, 7 days, or 30 days — without permanently closing your account. During a time-out, you cannot log in, deposit, or place bets. Promotional communications are also paused. Time-outs cannot be shortened once activated; they must run to completion.
Self-Exclusion (Long-Term)
Request a self-exclusion period of 3 months, 6 months, 1 year, or permanently. During self-exclusion, your account is closed, all marketing is stopped, and you will be blocked from creating a new account with the same personal details. Permanent self-exclusion cannot be reversed. For temporary self-exclusion, reinstatement requires a mandatory cooling-off period and a formal written request to the support team.
Know the Signs
Warning Signs of Problem Gambling
Problem gambling rarely announces itself clearly. It tends to develop gradually, and many people are unaware that their behaviour has crossed from recreational entertainment into something more harmful. Recognising the warning signs early is the most effective way to prevent serious harm.
The following behaviours may indicate that gambling has become a problem. If you recognise several of these patterns in yourself — or in someone you know — we strongly encourage you to take a break, speak to a trusted person, and contact the 8l88 support team or an independent support organisation.
Spending more money on gambling than you originally planned or can comfortably afford.
Chasing losses — continuing to bet in an attempt to recover money you have already lost.
Gambling for longer than intended or feeling unable to stop once you have started.
Neglecting work, studies, family obligations, or social activities because of time spent gambling.
Borrowing money, selling possessions, or taking on debt to fund gambling activity.
Lying to family members or friends about how much time or money you spend gambling.
Feeling anxious, irritable, or depressed when you are not gambling, or when you try to stop.
Using gambling as a way to escape from stress, personal problems, or difficult emotions.
Continuing to gamble even after promising yourself or others that you would stop.
Thinking about gambling constantly — planning the next session, replaying past bets in your mind.
Neglecting basic needs such as meals, sleep, or personal hygiene due to extended gambling sessions.
Increasing the size of bets over time to achieve the same level of excitement or satisfaction.
Check Yourself
Self-Assessment Questionnaire
The following questions are adapted from widely used problem gambling screening tools. Answer honestly — this assessment is private and for your benefit only. If you answer "Yes" to three or more questions, we strongly recommend contacting our support team or a professional counselling service.
Take a Break
Self-Exclusion & Account Closure
If you feel that gambling is becoming more than a recreational activity, self-exclusion is one of the most effective steps you can take. 8l88 makes this process straightforward, immediate, and judgement-free.
How Self-Exclusion Works at 8l88
Self-exclusion is a formal request to have your 8l88 account blocked for a defined period or permanently. Once self-exclusion is activated, your account will be immediately suspended. You will not be able to log in, deposit funds, or place bets for the duration of the exclusion period. All scheduled promotional communications will be stopped within 24 hours of the exclusion being applied.
Steps to Request Self-Exclusion
- Log in to your 8l88 account and navigate to Account Settings > Responsible Gaming > Self-Exclusion.
- Select your preferred exclusion period: 3 months, 6 months, 1 year, or permanent.
- Confirm your identity by entering your account password and, if prompted, a verification code sent to your registered mobile number.
- Review and accept the self-exclusion terms, which explain the conditions of the exclusion period.
- Submit your request. Your account will be suspended immediately, and a confirmation will be sent to your registered email address.
- If you require assistance at any step, contact [email protected] directly — our team will action your request within minutes.
Permanent Account Closure
If you wish to permanently close your 8l88 account and have no intention of returning, you may request permanent account closure by contacting the support team. Permanent closure is distinct from self-exclusion in that it cannot be reversed under any circumstances. Any remaining account balance will be processed for withdrawal to your registered payment method (bKash, Nagad, Rocket, Upay, or bank card) before the account is closed, subject to standard verification requirements.
After Self-Exclusion Ends
When a temporary self-exclusion period ends, your account does not automatically reactivate. You must contact the 8l88 support team and submit a formal reinstatement request. There is a mandatory 7-day cooling-off period between the reinstatement request and account reactivation, during which our team may ask you to confirm that you have considered your decision carefully and, where appropriate, that you have received support from a recognised counselling service.
Help Is Available
Support & Resources
Problem gambling is a recognised health condition — not a moral failing or a sign of weakness. Effective help is available, and many people recover fully with the right support. Below are the resources 8l88 recommends.
8l88 Support Team
Our responsible gaming team is trained to assist players who are concerned about their gambling behaviour. We can activate any protection tool, discuss your options, or refer you to specialist services.
[email protected]Gamblers Anonymous
An international fellowship of individuals who share their experience, strength, and hope with each other to help solve their common problem and help others recover from a gambling disorder.
gamblers-anonymous.org.ukGamCare
GamCare provides free, confidential information, advice, and support for anyone affected by problem gambling — including family members and friends of people struggling with gambling addiction.
gamcare.org.ukTalking to Someone You Trust
Sometimes the most powerful first step is simply telling a trusted friend or family member that you are concerned about your gambling. Sharing the burden reduces isolation and opens the door to practical support. If you are in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh, community mental health services and counselling centres are available to assist with behavioural health issues including problem gambling.
Financial Counselling
If problem gambling has resulted in financial difficulties, a qualified financial counsellor can help you understand your options, create a recovery plan, and negotiate with creditors where necessary. Banks operating in Bangladesh — including Dutch-Bangla Bank, BRAC Bank, City Bank, and Islami Bank — have customer hardship teams that can assist account holders who are experiencing financial difficulty.
Mental Health Support
Gambling problems frequently co-occur with anxiety, depression, and other mental health challenges. If you are experiencing emotional distress related to gambling — or for any other reason — please seek support from a qualified mental health professional. You do not need to be in crisis to ask for help; speaking to a counsellor early is far more effective than waiting until the situation worsens.
Take Action
Get Help Now
If you are concerned about your gambling right now, do not wait. The steps below are quick to take and can make an immediate positive difference.
- Stop playing immediately and log out of your 8l88 account.
- Contact the 8l88 support team at [email protected] and request a time-out or self-exclusion — we will apply it within minutes.
- Talk to a family member or close friend about what you are experiencing.
- Contact a professional support organisation such as Gamblers Anonymous or GamCare for confidential guidance.
- If gambling has caused financial harm, speak to a financial counsellor or contact your bank's hardship team.
- Consider speaking to a qualified mental health professional if you are experiencing anxiety, depression, or emotional distress alongside gambling concerns.
Continue Exploring
Enjoy 8l88 Responsibly
When gaming stays fun and within your limits, 8l88 has plenty to offer. Explore cricket betting, top-rated slots, and our full live casino — always at your own pace.